{"id":18888,"date":"2025-09-05T02:37:20","date_gmt":"2025-09-05T02:37:20","guid":{"rendered":"https:\/\/client.digityze.asia\/multisite\/?p=18888"},"modified":"2025-12-31T09:27:04","modified_gmt":"2025-12-31T09:27:04","slug":"chu-trinh-phan-hoi-khach-hang","status":"publish","type":"post","link":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/","title":{"rendered":"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng kh\u00f4ng ng\u1eebng thay \u0111\u1ed5i, vi\u1ec7c th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 then ch\u1ed1t cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ecdi doanh nghi\u1ec7p. M\u1ed9t trong nh\u1eefng c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y l\u00e0 th\u00f4ng qua vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng<\/strong>. Tuy nhi\u00ean, qu\u00e1 tr\u00ecnh n\u00e0y th\u01b0\u1eddng g\u1eb7p ph\u1ea3i nhi\u1ec1u th\u00e1ch th\u1ee9c, \u0111\u1eb7c bi\u1ec7t khi d\u1eef li\u1ec7u \u0111\u1ebfn t\u1eeb nhi\u1ec1u k\u00eanh kh\u00e1c nhau. \u0110\u00e2y l\u00e0 l\u00fac tr\u1ee3 l\u00fd \u1ea3o<\/strong> (virtual assistant) tr\u1edf th\u00e0nh m\u1ed9t gi\u1ea3i ph\u00e1p chi\u1ebfn l\u01b0\u1ee3c, gi\u00fap doanh nghi\u1ec7p thu th\u1eadp, ph\u00e2n t\u00edch v\u00e0 s\u1eed d\u1ee5ng ph\u1ea3n h\u1ed3i \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh \u0111\u1ed9t ph\u00e1.<\/p>\n\n\n\n

Tr\u1ee3 l\u00fd \u1ea3o<\/strong> kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 m\u00e0 c\u00f2n l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng hi\u1ec7n \u0111\u1ea1i. Ch\u00fang c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p l\u1ea1i, x\u1eed l\u00fd kh\u1ed1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u kh\u1ed5ng l\u1ed3 v\u00e0 cung c\u1ea5p nh\u1eefng insights chuy\u00ean s\u00e2u, gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd t\u1eadp trung v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n\n\n\n

T\u1ea1i Sao Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng l\u00e0 Tr\u1ecdng T\u00e2m C\u1ee7a M\u1ecdi Chi\u1ebfn L\u01b0\u1ee3c?<\/strong><\/h2>\n\n\n\n

Trong th\u1ebf gi\u1edbi kinh doanh c\u1ea1nh tranh ng\u00e0y nay, vi\u1ec7c n\u1eafm b\u1eaft ch\u00ednh x\u00e1c nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft. Ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng cung c\u1ea5p m\u1ed9t c\u00e1i nh\u00ecn tr\u1ef1c quan, gi\u00fap c\u00e1c doanh nghi\u1ec7p nh\u1eadn di\u1ec7n \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu v\u00e0 nh\u1eefng c\u01a1 h\u1ed9i ti\u1ec1m n\u0103ng. Tuy nhi\u00ean, vi\u1ec7c thu th\u1eadp v\u00e0 x\u1eed l\u00fd ph\u1ea3n h\u1ed3i t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau c\u00f3 th\u1ec3 tr\u1edf n\u00ean kh\u00f3 kh\u0103n, \u0111\u00f2i h\u1ecfi nhi\u1ec1u t\u00e0i nguy\u00ean v\u00e0 th\u1eddi gian. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7t ra m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p mu\u1ed1n duy tr\u00ec l\u1ee3i th\u1ebf c\u1ea1nh tranh.<\/p>\n\n\n\n

Tr\u1ee3 L\u00fd \u1ea2o \u0110\u00f3ng Vai Tr\u00f2 G\u00ec Trong Quy Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng?<\/strong><\/h2>\n\n\n\n

Tr\u1ee3 l\u00fd \u1ea3o mang \u0111\u1ebfn m\u1ed9t gi\u1ea3i ph\u00e1p to\u00e0n di\u1ec7n, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u1ee7a to\u00e0n b\u1ed9 chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

Thu Th\u1eadp Ph\u1ea3n H\u1ed3i: T\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 M\u1edf r\u1ed9ng quy m\u00f4<\/strong><\/p>\n\n\n\n

\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

M\u1ed9t trong nh\u1eefng vai tr\u00f2 quan tr\u1ecdng nh\u1ea5t c\u1ee7a tr\u1ee3 l\u00fd \u1ea3o l\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u1ed1i \u01b0u h\u00f3a qu\u00e1 tr\u00ecnh thu th\u1eadp ph\u1ea3n h\u1ed3i.<\/p>\n\n\n\n

– Thi\u1ebft k\u1ebf v\u00e0 qu\u1ea3n l\u00fd kh\u1ea3o s\u00e1t quy m\u00f4 l\u1edbn:<\/strong> Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 t\u1ea1o v\u00e0 ph\u00e2n ph\u1ed1i c\u00e1c kh\u1ea3o s\u00e1t, b\u1ea3ng h\u1ecfi \u0111\u1ebfn m\u1ed9t l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng. V\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a AI, c\u00e1c t\u00e1c v\u1ee5 n\u00e0y tr\u1edf n\u00ean d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n \u1edf quy m\u00f4 l\u1edbn. Ngo\u00e0i ra, tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng g\u1eedi email nh\u1eafc nh\u1edf \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i cao h\u01a1n.<\/p>\n\n\n\n

– Gi\u00e1m s\u00e1t \u0111a k\u00eanh: M\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 email:<\/strong> Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 gi\u00e1m s\u00e1t c\u00e1c k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 theo d\u00f5i c\u00e1c l\u01b0\u1ee3t \u0111\u1ec1 c\u1eadp, b\u00ecnh lu\u1eadn v\u00e0 tin nh\u1eafn, t\u1eeb \u0111\u00f3 n\u1eafm b\u1eaft c\u1ea3m nh\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng. T\u01b0\u01a1ng t\u1ef1, ch\u00fang c\u0169ng c\u00f3 th\u1ec3 theo d\u00f5i v\u00e0 ph\u00e2n lo\u1ea1i ph\u1ea3n h\u1ed3i nh\u1eadn \u0111\u01b0\u1ee3c qua email, cung c\u1ea5p nh\u1eefng insights gi\u00e1 tr\u1ecb \u0111\u1ec3 n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

Ph\u00e2n T\u00edch D\u1eef Li\u1ec7u: Chuy\u1ec3n \u0110\u1ed5i D\u1eef Li\u1ec7u Th\u00f4 Th\u00e0nh Th\u00f4ng Tin Chuy\u00ean S\u00e2u<\/strong><\/h3>\n\n\n\n
\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

Thu th\u1eadp d\u1eef li\u1ec7u ch\u1ec9 l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u. Gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1 n\u1eb1m \u1edf kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u00e0 r\u00fat ra insights. Tr\u1ee3 l\u00fd \u1ea3o s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c n\u00e0y m\u1ed9t c\u00e1ch chuy\u00ean s\u00e2u.<\/p>\n\n\n\n

– Nh\u1eadn di\u1ec7n xu h\u01b0\u1edbng v\u00e0 m\u00f4 h\u00ecnh l\u1eb7p l\u1ea1i:<\/strong> B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u ngu\u1ed3n, tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 gi\u00fap nh\u1eadn di\u1ec7n c\u00e1c xu h\u01b0\u1edbng v\u00e0 m\u00f4 h\u00ecnh l\u1eb7p l\u1ea1i trong ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng<\/strong>. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p hi\u1ec3u r\u00f5 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng y\u00eau th\u00edch v\u00e0 nh\u1eefng g\u00ec c\u1ea7n c\u1ea3i thi\u1ec7n. Vi\u1ec7c n\u1eafm b\u1eaft s\u1edbm c\u00e1c xu h\u01b0\u1edbng n\u00e0y mang l\u1ea1i l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u00e1ng k\u1ec3.<\/p>\n\n\n\n

– Ph\u00e2n t\u00edch c\u1ea3m x\u00fac v\u00e0 s\u1eafc th\u00e1i:<\/strong> Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch c\u00e1c s\u1eafc th\u00e1i c\u1ea3m x\u00fac trong ph\u1ea3n h\u1ed3i, x\u00e1c \u0111\u1ecbnh xem \u0111\u00f3 l\u00e0 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c, ti\u00eau c\u1ef1c hay trung l\u1eadp. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c h\u01a1n.<\/p>\n\n\n\n

– X\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 \u01b0u ti\u00ean c\u1ea7n c\u1ea3i thi\u1ec7n:<\/strong> Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 s\u1eafp x\u1ebfp v\u00e0 ph\u00e2n lo\u1ea1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u kh\u1ed5ng l\u1ed3 \u0111\u1ec3 ch\u1ec9 ra c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea5p b\u00e1ch nh\u1ea5t c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p doanh nghi\u1ec7p t\u1eadp trung ngu\u1ed3n l\u1ef1c v\u00e0o nh\u1eefng l\u0129nh v\u1ef1c mang l\u1ea1i t\u00e1c \u0111\u1ed9ng l\u1edbn nh\u1ea5t \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

Chuy\u1ec3n \u0110\u1ed5i Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng Th\u00e0nh H\u00e0nh \u0110\u1ed9ng Kinh Doanh Hi\u1ec7u Qu\u1ea3<\/strong><\/h2>\n\n\n\n

M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00f4ng ch\u1ec9 l\u00e0 thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch m\u00e0 c\u00f2n l\u00e0 bi\u1ebfn nh\u1eefng insights \u0111\u00f3 th\u00e0nh h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3. Tr\u1ee3 l\u00fd \u1ea3o \u0111\u00f3ng vai tr\u00f2 c\u1ea7u n\u1ed1i, \u0111\u1ea3m b\u1ea3o d\u1eef li\u1ec7u kh\u00f4ng b\u1ecb l\u00e3ng ph\u00ed.<\/p>\n\n\n\n

– L\u1ed3ng gh\u00e9p Ph\u1ea3n h\u1ed3i v\u00e0o K\u1ebf ho\u1ea1ch Kinh doanh:<\/strong> Vi\u1ec7c l\u1ed3ng gh\u00e9p ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng<\/strong> v\u00e0o k\u1ebf ho\u1ea1ch kinh doanh l\u00e0 y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh. Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 gi\u00fap thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. H\u01a1n n\u1eefa, ch\u00fang c\u00f2n h\u1ed7 tr\u1ee3 t\u1ea1o ra c\u00e1c b\u00e1o c\u00e1o chi ti\u1ebft, l\u00e0m n\u1ed5i b\u1eadt c\u00e1c l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n.<\/p>\n\n\n\n

– \u0110\u1ea3m b\u1ea3o Th\u1ef1c thi K\u1ecbp th\u1eddi v\u00e0 Gi\u00e1m s\u00e1t T\u00e1c \u0111\u1ed9ng:<\/strong> \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o ph\u1ea3n h\u1ed3i d\u1eabn \u0111\u1ebfn nh\u1eefng thay \u0111\u1ed5i th\u1ef1c s\u1ef1, c\u1ea7n c\u00f3 s\u1ef1 ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd gi\u1eefa c\u00e1c ph\u00f2ng ban. Tr\u1ee3 l\u00fd \u1ea3o c\u00f3 th\u1ec3 gi\u00fap t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c h\u1ecdp, theo d\u00f5i ti\u1ebfn \u0111\u1ed9 v\u00e0 \u0111\u1ea3m b\u1ea3o c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n. Sau khi c\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, tr\u1ee3 l\u00fd \u1ea3o s\u1ebd ti\u1ebfp t\u1ee5c thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 t\u1ea1o b\u00e1o c\u00e1o \u0111\u1ec3 gi\u00e1m s\u00e1t t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u00fang. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t v\u00f2ng l\u1eb7p c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, n\u01a1i m\u1ed7i ph\u1ea3n h\u1ed3i \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u1eafng nghe, ph\u00e2n t\u00edch, h\u00e0nh \u0111\u1ed9ng v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3.<\/p>\n\n\n\n

L\u1eddi k\u1ebft: N\u00e2ng T\u1ea7m Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng V\u1edbi T\u01b0 Duy K\u1ef9 thu\u1eadt v\u00e0 S\u00e1ng t\u1ea1o<\/strong><\/h2>\n\n\n\n

Vi\u1ec7c t\u00edch h\u1ee3p tr\u1ee3 l\u00fd \u1ea3o<\/strong> v\u00e0o chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng<\/strong> kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u1ea3i ti\u1ebfn c\u00f4ng ngh\u1ec7, m\u00e0 l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c then ch\u1ed1t gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n ch\u1eb7t v\u1edbi kh\u00e1ch h\u00e0ng, t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh v\u00e0 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh \u0111\u1ed9t ph\u00e1. B\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p l\u1ea1i v\u00e0 cung c\u1ea5p nh\u1eefng insights chuy\u00ean s\u00e2u, tr\u1ee3 l\u00fd \u1ea3o gi\u00fap doanh nghi\u1ec7p lu\u00f4n \u0111i tr\u01b0\u1edbc m\u1ed9t b\u01b0\u1edbc so v\u1edbi \u0111\u1ed1i th\u1ee7.<\/p>\n\n\n\n

T\u1ea1i Reputyze Asia, ch\u00fang t\u00f4i k\u1ebft h\u1ee3p T\u01b0 duy K\u1ef9 thu\u1eadt & S\u00e1ng t\u1ea1o<\/strong> \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c gi\u1ea3i ph\u00e1p Digital Marketing v\u00e0 Technical Solutions to\u00e0n di\u1ec7n. N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t \u0111\u1ed1i t\u00e1c \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng<\/strong>, bi\u1ebfn d\u1eef li\u1ec7u th\u00e0nh h\u00e0nh \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, h\u00e3y li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i ngay h\u00f4m nay \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n chuy\u00ean s\u00e2u.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng kh\u00f4ng ng\u1eebng thay \u0111\u1ed5i, vi\u1ec7c th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 then ch\u1ed1t cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ecdi doanh nghi\u1ec7p. M\u1ed9t trong nh\u1eefng c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y l\u00e0 th\u00f4ng qua vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, […]<\/p>\n","protected":false},"author":1,"featured_media":20862,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[381,397],"tags":[],"class_list":["post-18888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-branding-creative-vi","category-virtual-brand-representative-creation-vi"],"acf":[],"yoast_head":"\nChu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng: T\u1ed1i \u01b0u chu tr\u00ecnh v\u1edbi tr\u1ee3 l\u00fd \u1ea3o<\/title>\n<meta name=\"description\" content=\"T\u1ed1i \u01b0u h\u00f3a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng b\u1eb1ng tr\u1ee3 l\u00fd \u1ea3o. Kh\u00e1m ph\u00e1 c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a thu th\u1eadp d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u1ea3m x\u00fac.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1\" \/>\n<meta property=\"og:description\" content=\"T\u1ed1i \u01b0u h\u00f3a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng b\u1eb1ng tr\u1ee3 l\u00fd \u1ea3o. Kh\u00e1m ph\u00e1 c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a thu th\u1eadp d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u1ea3m x\u00fac.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\" \/>\n<meta property=\"og:site_name\" content=\"Elevating Brand Reputation via AI & Martech\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-05T02:37:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-31T09:27:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"855\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"superadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"superadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\"},\"author\":{\"name\":\"superadmin\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#\/schema\/person\/d2030a619409454be18ef70fe9e778f4\"},\"headline\":\"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1\",\"datePublished\":\"2025-09-05T02:37:20+00:00\",\"dateModified\":\"2025-12-31T09:27:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\"},\"wordCount\":1942,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#organization\"},\"image\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg\",\"articleSection\":[\"Branding & Creative\",\"Virtual Brand Representative Creation\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\",\"url\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\",\"name\":\"Chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng: T\u1ed1i \u01b0u chu tr\u00ecnh v\u1edbi tr\u1ee3 l\u00fd \u1ea3o\",\"isPartOf\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg\",\"datePublished\":\"2025-09-05T02:37:20+00:00\",\"dateModified\":\"2025-12-31T09:27:04+00:00\",\"description\":\"T\u1ed1i \u01b0u h\u00f3a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng b\u1eb1ng tr\u1ee3 l\u00fd \u1ea3o. Kh\u00e1m ph\u00e1 c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a thu th\u1eadp d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u1ea3m x\u00fac.\",\"breadcrumb\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage\",\"url\":\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg\",\"contentUrl\":\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg\",\"width\":1600,\"height\":855},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/client.digityze.asia\/multisite\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#website\",\"url\":\"https:\/\/client.digityze.asia\/multisite\/\",\"name\":\"Elevating Brand Reputation via AI & Martech\",\"description\":\"Reputyze Asia\",\"publisher\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/client.digityze.asia\/multisite\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#organization\",\"name\":\"Elevating Brand Reputation via AI & Martech\",\"url\":\"https:\/\/client.digityze.asia\/multisite\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2024\/09\/logora.svg\",\"contentUrl\":\"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2024\/09\/logora.svg\",\"width\":398,\"height\":103,\"caption\":\"Elevating Brand Reputation via AI & Martech\"},\"image\":{\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#\/schema\/person\/d2030a619409454be18ef70fe9e778f4\",\"name\":\"superadmin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/client.digityze.asia\/multisite\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/26e2b705c5c1a7e54b0421f8da643230?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/26e2b705c5c1a7e54b0421f8da643230?s=96&d=mm&r=g\",\"caption\":\"superadmin\"},\"sameAs\":[\"http:\/\/multisite.test\"],\"url\":\"https:\/\/client.digityze.asia\/multisite\/blog\/author\/superadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng: T\u1ed1i \u01b0u chu tr\u00ecnh v\u1edbi tr\u1ee3 l\u00fd \u1ea3o","description":"T\u1ed1i \u01b0u h\u00f3a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng b\u1eb1ng tr\u1ee3 l\u00fd \u1ea3o. Kh\u00e1m ph\u00e1 c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a thu th\u1eadp d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u1ea3m x\u00fac.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/","og_locale":"en_US","og_type":"article","og_title":"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1","og_description":"T\u1ed1i \u01b0u h\u00f3a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng b\u1eb1ng tr\u1ee3 l\u00fd \u1ea3o. Kh\u00e1m ph\u00e1 c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a thu th\u1eadp d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u1ea3m x\u00fac.","og_url":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/","og_site_name":"Elevating Brand Reputation via AI & Martech","article_published_time":"2025-09-05T02:37:20+00:00","article_modified_time":"2025-12-31T09:27:04+00:00","og_image":[{"width":1600,"height":855,"url":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg","type":"image\/jpeg"}],"author":"superadmin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"superadmin","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#article","isPartOf":{"@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/"},"author":{"name":"superadmin","@id":"https:\/\/client.digityze.asia\/multisite\/#\/schema\/person\/d2030a619409454be18ef70fe9e778f4"},"headline":"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1","datePublished":"2025-09-05T02:37:20+00:00","dateModified":"2025-12-31T09:27:04+00:00","mainEntityOfPage":{"@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/"},"wordCount":1942,"commentCount":0,"publisher":{"@id":"https:\/\/client.digityze.asia\/multisite\/#organization"},"image":{"@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage"},"thumbnailUrl":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg","articleSection":["Branding & Creative","Virtual Brand Representative Creation"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/","url":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/","name":"Chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng: T\u1ed1i \u01b0u chu tr\u00ecnh v\u1edbi tr\u1ee3 l\u00fd \u1ea3o","isPartOf":{"@id":"https:\/\/client.digityze.asia\/multisite\/#website"},"primaryImageOfPage":{"@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage"},"image":{"@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage"},"thumbnailUrl":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg","datePublished":"2025-09-05T02:37:20+00:00","dateModified":"2025-12-31T09:27:04+00:00","description":"T\u1ed1i \u01b0u h\u00f3a chu tr\u00ecnh ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng b\u1eb1ng tr\u1ee3 l\u00fd \u1ea3o. Kh\u00e1m ph\u00e1 c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a thu th\u1eadp d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u1ea3m x\u00fac.","breadcrumb":{"@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#primaryimage","url":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg","contentUrl":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2025\/09\/z.jpg","width":1600,"height":855},{"@type":"BreadcrumbList","@id":"https:\/\/client.digityze.asia\/multisite\/vi\/blog\/chu-trinh-phan-hoi-khach-hang\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/client.digityze.asia\/multisite\/"},{"@type":"ListItem","position":2,"name":"T\u1ed1i \u01afu Chu Tr\u00ecnh Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng V\u1edbi Tr\u1ee3 L\u00fd \u1ea2o: Ch\u00eca Kh\u00f3a Cho Quy\u1ebft \u0110\u1ecbnh Kinh Doanh \u0110\u1ed9t Ph\u00e1"}]},{"@type":"WebSite","@id":"https:\/\/client.digityze.asia\/multisite\/#website","url":"https:\/\/client.digityze.asia\/multisite\/","name":"Elevating Brand Reputation via AI & Martech","description":"Reputyze Asia","publisher":{"@id":"https:\/\/client.digityze.asia\/multisite\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/client.digityze.asia\/multisite\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/client.digityze.asia\/multisite\/#organization","name":"Elevating Brand Reputation via AI & Martech","url":"https:\/\/client.digityze.asia\/multisite\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/client.digityze.asia\/multisite\/#\/schema\/logo\/image\/","url":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2024\/09\/logora.svg","contentUrl":"https:\/\/client.digityze.asia\/multisite\/wp-content\/uploads\/2024\/09\/logora.svg","width":398,"height":103,"caption":"Elevating Brand Reputation via AI & Martech"},"image":{"@id":"https:\/\/client.digityze.asia\/multisite\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/client.digityze.asia\/multisite\/#\/schema\/person\/d2030a619409454be18ef70fe9e778f4","name":"superadmin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/client.digityze.asia\/multisite\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/26e2b705c5c1a7e54b0421f8da643230?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/26e2b705c5c1a7e54b0421f8da643230?s=96&d=mm&r=g","caption":"superadmin"},"sameAs":["http:\/\/multisite.test"],"url":"https:\/\/client.digityze.asia\/multisite\/blog\/author\/superadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/posts\/18888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/comments?post=18888"}],"version-history":[{"count":6,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/posts\/18888\/revisions"}],"predecessor-version":[{"id":20999,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/posts\/18888\/revisions\/20999"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/media\/20862"}],"wp:attachment":[{"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/media?parent=18888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/categories?post=18888"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/client.digityze.asia\/multisite\/wp-json\/wp\/v2\/tags?post=18888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}